Service terms: feed optimization
Last updated
Seller
Feed optimization is sold to businesses by Offer, MB, trading as Spagyria (“we”), company code 308165252, VAT number LT100020957114, Verkių g. 44, LT-08221 Vilnius, Lithuania, phone +370 638 59398. The Terms of sale apply too.
The service
One order covers one store and its catalog: we improve the product data it sends to Google Merchant Center, as the service’s page lists, and send a before and after report. On catalogs of more than 500 active products, the products that get conversational attributes aside, the changes to titles, descriptions and attributes go live first for half of the products in each category; the other half keeps its data until that report, as a control group, so that seasonality cancels out, and its approved changes go live when we send the report, included in the price.
The changes go into a supplemental data source in Google Merchant Center, never into your store. The work runs by email and shared sheets. No calls.
Price
The price is set by your active products in Google Merchant Center, variants included:
- up to 500 products: €590;
- 501 to 2,000 products: €890;
- 2,001 to 5,000 products: €1,390.
Catalogs over 5,000 products are priced by a written quote, which also states the turnaround and how many products get conversational attributes. Prices exclude VAT and are paid upfront, by card through Stripe. If your count is in another size than the one ordered, we tell you before work starts: you pay the difference or get it back, or take a full refund.
Access and time
After payment you answer a questionnaire, add contact@spagyria.ai to Google Merchant Center and give it read-only access to Google Ads. You never send a password. We ask for no customer data, and remove our access after the project.
The turnaround is 10 to 15 business days for up to 2,000 products, and 15 to 20 business days for 2,001 to 5,000 products, from the day we confirm by email that access works. That email gives the day work starts and the last day of the turnaround. Google’s review time is not included. The before and after report follows 4 to 6 weeks after the changes go live.
Approval
Only the changes you approve in a shared sheet go live. One round of revisions per deliverable is included. If you do not answer a proposal within 14 days, we may close the delivery with the changes approved by then.
Refunds
You get a full refund on request until we confirm by email that work has started. After that email there is no refund on request. You can still end the order. You then pay for the work done until then, and we refund the rest.
No guarantee and liability
We deliver data quality, as far as your products’ own data allows, not a result: we do not promise approval or reinstatement, traffic, sales, rankings, placement in AI answers or a return on ad spend, as Google and OpenAI decide those. Our liability is limited to the price paid, with no lost profit, ad spend or other indirect losses.